Cappelli's@Comfort Inn & Suites

Excellent!! Great staff, great food. I couldn't have asked for anything better. We got so many compliments on the food and the decorations. Centerpieces were included in the package, which was a big help. The staff goes above and beyond to make sure we have everything we want. We had all three rooms, which was nice. It is also attached to a hotel, which is nice. Also, there is a martini bar inside, as well as a Cleats in the same parking lot, where a lot of my friends hung out between the ceremony and reception. I would highly recommend this venue to anyone.

Our reception was wonderful. The food was delicious, service was top-notch, bar service was great, and the room set-up was beautiful. There were a couple of small things the staff forgot about, but they were so minor, only I noticed. Cappelli's was an excellent value for the money.

The service was amazing. The staff takes care of the majority of the details to leave the bride stress free before her event. There is a hotel attached to the venue that is helpful if you have out-of-town guests.

The food was great-- they tailored everything to our every whim. Very willinging to do whatever we wanted! Don't be afraid to ask for what you want! We rented out all 3 rooms and it was perfect!

I had my wedding reception at Cappelli's and it was beautiful! We used the Presidential room, the biggest of the three, and Kelsey and Teanna and all the caterers that helped, made it look even better than I imagined! Both Kelsey and Teanna were very helpful in the planning process! If I emailed them with a question one of them would usually respond in a timely manner, and if they didn't I would wait a few days and then call them to ask my question. I really have no complaints about either of them, they were great to work with! One of the reasons we chose Cappelli's was because it is attached to the Comfort Inn and suites hotel. We thought that would make things easy for our guests and we wouldn't have to have a shuttle service. Even though my suite for the friday and saturday night of the wedding was fine, I know of at least four seperate rooms of my wedding guests that were not in good conditions. Luckily, they were able to switch rooms and were happy with thier second room. Cappelli's is a seperate business from the Comfort Inn, so this wasn't thier fault. The only complaint I can say about Cappelli's is that there was one tray (only one!) of food that wasn't spectacular. They took care of it immediately and we were compensated for the mistake. Other than that, everything was PERFECT!

Before I get into the details, I have to say - this place was SO affordable and our guests had a blast. The room we used (The Rockafeller ballroom) had a great layout, so no matter where in the room you are - you can see everything going on and are close to the bar/dance floor..ect. Its cozy without feeling cramped or crowded. (we had about 100 people) The negatives: The staff here can tend to be rather unprofessional - don't be afraid to tell them what you want. For instance for our 2nd meeting Kelsey met w/ us in the bar - with people all around us, it was noisy and we left feeling irratated. She pulled out flowers and vases from the back so we could pick our centerpieces and I felt kind of embarassed because the bar was pretty full and everyone was staring at us. I really wish we would have said "hey - can we please meet in your office like we did before, this is distracting" Make sure you get there early to look over the reception set-up. The flowers that we chose were all wrong, and it was too late to fix because the guests has arrived already. The cake looked ok, it was sinking a little - I noticed it when I got my pictures back- one of the layers was leaning. The cake was also not what we asked for. Kelsey told us their strawberry filling was a gel, and we chose that becaue it would be lighter than heavy frosting. When we cut the cake I was disappointed to see a heavy frosting with tiny bits of strawberry mixed in that you couldnt even taste. Another major disappointment was that during all the fuss on our wedding day - we didnt think about getting the top of our cake back, we asumed it would be wrapped up and given to us at the end of the night. We were gone on our honeymoon and realized that we never got it, and they never called us...NOTHING. We also left a pot of flowers that was very expensive and beautiful, it was something that you don't just throw out. Again they didnt call us to come get it. They could have simply given it to the hotel staff since we stayed there so we could pick it up when we checked out. Unfortuately we were long gone on our honeymoon before we even thought of this. So my advice is to talk to them about getting these things to you - or designate someone to make sure to ask for these things at the end of the night. So those were my issues...and just make sure to speak up to these people and make it well known what you expect from them. And Cappelli's, if you read this...it would be a smart move on your part to send out surveys to your clients afterwards so you can address these problems and not repeat them. It would also give you an opportunity to redeem yourself so you don't get reviews like this one out there.

We had provided baskets with toiletry items that would be needed in the men's and women's bathrooms. These baskets were placed in the main hotel bathrooms instead of the reception hall bathrooms--this is after I specifically stated that they should be in the bathrooms where our guests would actually be able to use them. It took a week for them to "find" the baskets, and when I got them back, they were completely empty. We also never got the top layer of our cake after the reception until the following week after it had sat out w/o being covered so the frosting was like a rock. So instead of being able to box it up and freeze it, we had to pitch it. The food was amazing and the hall looked beautiful--those are two things I can't complain about!

Food was on average, my cake was a disaster... I don't even want to recall it. They showed us pictures of beautiful cakes & when I brought them a picture of the cake I wanted mine modeled after, they said "no problem" & retained the photo. My wedding came & my precious cake toppers were falling over & the tiers looked like sheet cakes purchased from the local supermarket & stacked on top of one another. I didn't even want photos taken of the thing! It really upset me.