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City Club Catering

Services:

Caterers, Ceremony Venues

Phone: (216) 621-0082 
850 Euclid Ave, Cleveland, OH 44114
 
Overall Rating
4.2 out of 5.0
Quality of Service:
4.1/5.0
Responsiveness:
4.5/5.0
Professionalism:
3.9/5.0
Value for Cost:
4.4/5.0
Flexibility:
4.2/5.0
 
4 Total Reviews
 
Gena
Wedding: 5/19/07
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Words cannot even describe how wonderful our reception was. We met w/Micki 10 days before the wedding & had to cut out some things b/c we just couldnÂ’t afford them. We didnÂ’t find out til the wedding, but she made sure we still had everything we originally were going to have AND then some additional things on top of that! She took such good care of arranging everything & making sure that every little detail was perfect. The food was so delicious (doesnÂ’t hurt that DHÂ’s Best Man is the executive chef), we had guests commenting on how wonderful it was.
ashwoods
Wedding: 6/12/08
4.9 out of 5.0
Quality of Service:
4.5/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
What a nice catering service that had lots of menus and also wonderful food. Will use again in future.
srachwinds
Wedding: 4/11/08
4.8 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
4.5/5.0
Value for Cost:
5.0/5.0
Flexibility:
4.5/5.0
I can go on all day long about all of the good food our wedding party had as the prices were good and not only that everything tasted great. They really do know how to cook and they have good prices.
Christina
Wedding: 12/22/08
2.2 out of 5.0
Quality of Service:
2.0/5.0
Responsiveness:
3.0/5.0
Professionalism:
1.0/5.0
Value for Cost:
2.5/5.0
Flexibility:
2.5/5.0
I would shop around a little before choosing The City Club for a wedding reception. I met with the director a few times in person but mostly had to make arangements through email and phone. I had the impression I was getting much more than what we did. I was told that I could have a "planning" meeting to pick out a table set up and napkins and centerpieces etc; all she had time for was to take an email from me with the color of the wedding. The day of, the room looked OK but I would have arranged it differently if I had a choice; we had a relatively small turn-out and our guests were scattered all over the room and it looked bare. The food was ok, no complaints there for what we paid, though the amount they provided was very little overall for the number of guests we had. Also the "fresh floral centerpieces" were barely that: a small glass bowl or martini glass with a gerbera daisy floating in the center. The pictures she referred me to on the web and emailed me had full arangements. We also were promised that we could use the overhead sound system to play a series of CD's so we could just have soft jazz music throughout the reception. That never happened because she didn't follow up on the promise to get her "tech" guy to figure out how to do it. So in addition to having a big empty room, it was mostly silent. To top it off....it was absolutely freezing. She blamed it on the building manager, but I know she could have done more. The director told us that the buiding manager had cut the heat off too early that it was planned to be "on just before the reception so that it would still be warm after it shut off". Yeah right, even the service staff was rubbing their hands together to stay warm. It had to be in the 60's, the guests were sitting in the dinner with their winter coats on. Ok, it was December but you would think that maintaining a certain room temperature was a "business-basic" but could also prevent their pipes from freezing...seriously! My mom even changed out of her formal dress into a sweater and jeans...The reception was a disaster and the director had the nerve to send me a bill for a "remaining balance for convience fees"...I just paid it because I was so ashamed I had ever agreed to paying her so much in the first place. I should have just pushed for a full refund but I was so disappointed I wanted to forget the whole ordeal and the director altogether.
 
 
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