First Class Limos, Inc.

Do not use this limo service! We heard from the driver that they break down more than they should. Limo was dirty, radio & tvs did not work. Drove 5 blocks & limo broke down, we had to have out familys with mini vans pick us up for our wedding! Aweful!!! Waste of money & they wasted our time, screwed us out of our pictures because we couldn't get to the next location. Driver didn't even open door when (me) the bride was headed to limo. PLEASE DO NOT USE!

We rented a big bus for 28 people and it was nice, but we had to keep messing with the lights and video. The bus it seemed so huge when we saw it w/ just the 2 of us in it but then we got everyone in it we were squished!!! Wish we would have gotten the bigger one, hard to picture so many people in one space. Otherwise a great limo company.

I used them for my wedding this past month, they did a wonderful job everything went very smoothly, I was very pleased with both the quality of the vehicle and the driver. I recommend First Class Limos and their service to any bride!

We were a little skeptical about choosing First Class Limos after reading reviews on here, but we were very happy with them! I had a couple issues with the company itself (I faxed my addresses over to them and they said they didn't get them. Then harassed me with phone calls "Your event is in a week and we don't have your addresses!") But once the limo showed up (early!) and I met the driver I was fine. Our driver was wonderful! He was very accommodating and extremely nice and helpful. We were extremely happy that we picked First Class Limos! We went with the Black Stretch Hummer and it was gorgeous! And huge! I recommend it!

Would not recommend First Class Limo. Driver was rude and incompetent. He didn't say hello when he picked up the girls on the wedding day. Limo was hot when we got into it so we were all sweating before even arriving at the church. Driver had no sense of direction. He needed assistance throughout the whole process. When the bride and groom got into the limo after the ceremony we had to tell him to drive around the block and he proceeded to ask us where he should go. His one tire was very low with air and he had to leave us while we were taking pictures to get it filled with air. He didn't even know it was low- our photographer had to tell him! The limo looked very old and worn inside and out! Would definitely not recommend!

I used first class limos for my wedding and they were wonderful , i provided the driver a list of my addresses and we got to enjoy the limo with out having to worry about directing the driver the whole day and we had enough room that our photographer got to ride with us and take some amazing pictures of us in the limobus! Thank you first class limos for an amazing day.

We recently used First Class Limos for our wedding on 3/5. The limo as beautiful and was everything we had hoped for. We're glad we chose them and we will recommend them.

We used First Class Limos for our wedding. We used one of their new 28 passenger limo buses. The bus was very nice it had plasma TVs on the interior and the driver was very nice and dressed in a suit and tie. The driver arrived about 10 minutes early and rolled out the red carpet (literally) for us when we got out of the church. I had seen they won the Fox 8 Hot list award for best limo company in Cleveland / Akron area and thats why we chose them. It was well worth it.

The limo was exactly as asked for - and for a decent price. The driver was fantastic - he actually went into Great Lakes brewery and bought us beer while we were getting pictures taken so that we could drink on the way to the reception. Best driver ever! Highly recommend this company!

HORRIBLE. DO NOT RECOMMEND. Our Hummer limo was the worst part of our wedding day by far. The reasons are as follows:1. The heat in the limo was broken and unable to be fixed by our driver. It was 30 degrees on our wedding day. We FROZE inside the limo. 2. The electric was also broken and unable to be fixed by our driver. We had no radio, no lights, no tvs. 3. The driver made no effort to fix any of the aforementioned problems. 4. Due to the lack of heat (and inability to "warm up" in the limo) we had to cut our wedding pictures short by over an hour. We'll never get that time back and first class limos has essentially ruined 1/2 my wedding pictures because we weren't able to take them. 5. They never contacted me to apoligize or make the situation right. 6. When I finally contacted them, they called me a liar and told me I was wrong about the weather and all of the malfunctions. I had to threaten to have my photographers and everyone in the limo write statements saying that I was telling the truth before they would offer me a refund. I only got 1/2 my money back, even though the entire limo was malfunctioning. 7. The manager then told me that had the driver called maintenance, they would have either sent out a technician (during our ceremony, would have been fixed before we left for pictures) or they would have walked the driver through how to fix the limo. Overall, this was the most negative experience I have ever had with a limo company and would suggest going anywhere else. I would NEVER use them again.

They had a beautiful limo. But I should have known better choosing a company that wasn't from my area, but I'm sure they are much better when they are in their usual area. My problems were that you had to call to ask a question, they hated emails, and the people who answered were usually not very happy to talk to you. I had to stop getting ready 3 times to answer my phone because the driver kept getting lost. The driver was nice and friendly, but he also got lost on the way to the reception which made a 20 minute trip an hour.

This company went over and above for us on our wedding day. First Class Limos embodied everything you'd expect them to. Their limo was amazing and we had great service from our driver. I would recommend them to anyone.

If you want on time limo service and affordable rates then First Class Limos is the only option.Not only do they have the nicest fleet of limousines but their drivers are amazingly attentive and will always be on time.I am very pleased with my wedding day transportation and so was my whole family.

Our driver was very professional and experienced. He was able to pull into driveways that were almost impossible. He made sure everyone was on time and comfortable. We tipped him extra because even though tip was included with the price we paid, they tip the guys very minimal. so we gave him an extra $50.

My wedding day was ruined by this company. I had booked a hummer limo with them 9 months ahead of time. The day of the wedding (half an hour before there were supposed to be there) we get a call and the say that this vehicle is broken down. They said they could call around and try to get something else. They called back like an hour later (we were now running late) and said that of course every other company is totally booked. I figured, thats why i was sure to reserve one 9 months in advance. He said there was nothing else they could do and that we would get our money back. Talk about the biggest disappoinment ever. So i had to drive my own car to the church and my aunt had to drive the other girls. We were supposed to drive half an hour away from the church to get pictures taken. So we had to call a family member that had a van so we could all get there. So after putting everything behind an hour and not showing up and getting rude on the phone with my husband when he asked what they could do for us, I would NEVER recommend this company to anyone, EVER!