I cannot say enough about the service that I received at Kimmel Cleaners. I have decided to wear my Mother's wedding gown for my wedding on 9-9-11. The dress had yellowed significantly over the past 38 years and there were several stains so I searched high and low looking for a restoration specialist that I could trust this gown with. I live in Chicago so one would think that I would be able to find a reliable cleaner there...but I couldn't. So on a trip back to Cleveland I stopped by Kimmel Cleaners to drop off my Mom's gown. First of all, customer service was amazing and they all seemed to be just as excited about the gown as I was. Secondly, the time frame to have the dress restored was just over a week. And lastly, my Mom's dress/my dress turned out absolutely perfect!!!! I highly recommend Kimmel Cleaners for gown restoration!!!!!
Chatken
Wedding: 5/28/11
4.9 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
4.5/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
My wedding dress and shoes were covered with mud, and they told me it wouldn't be a problem. I had my doubts, but when I saw the dress it looked like the day I bought it. They did a great job with my shoes, and I know they can be very challenging to clean. Kimmel's even let my grandmother-in-law come in to see how it was bustled and packaged. I was very happy with my experience with Kimmel's. Emily
Find The Kimmel Corporation - Gown Preservation and Restoration reviews from newlyweds in Cleveland that used The Kimmel Corporation - Gown Preservation and Restoration for wedding Dress & Attire services.