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THE PERFECT BRIDE

Services:

Dress & Attire, Jewelry

WE BELIEVE SHOPPING FOR THE PERFECT GOWN SHOULD BE FUN!
Phone: 440-331-5113 
19126 OLD DETROIT ROAD, Rocky River, OH 44116
 
Overall Rating
4.3 out of 5.0
Quality of Service:
4.5/5.0
Responsiveness:
4.5/5.0
Professionalism:
4.4/5.0
Value for Cost:
3.9/5.0
Flexibility:
4.3/5.0
 
25 Total Reviews
 
jackieb1022
Wedding: 10/22/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
The Perfect Bride stands up to their name...they made me feel and look like the perfect Bride! The staff listened to my thoughts, price range wishes, and dreams and found me my perfect dress. They also did all of the alterations and kept my dress for me until our big day. For me this was a huge plus! I would highly recommend them!
cslavick
Wedding: 8/27/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
These folks know what they're doing - they provide true customer service in an era where it's difficult to find. I had a fantastic experience (I visited 3 other stores with horrible experiences!) and would highly recommend any bride purchase their dress thru this store.
Nina
Wedding: 4/30/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
By far the best bridal salon I visited! The staff is so friendly and welcoming and Miranda, their alterations girl, is phenomenal! Alterations are also included in the price of the dress which was a great value! They didn't have a very big selection withing my budger (less than $1K), so they might not have something for everyone but I definitely recommend checking them out! Make an appoinment though because they seem to always be busy!
TheLefevres
Wedding: 7/9/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I loved loved loved my dress and Miranda made sure it fit me perfectly. The fact that alterations are included is a real deal. I broke my wrist the week before my wedding and Miranda was able to make me a cast cover that matched so it wasn't so obvious. The quality is service is amazing!
Angie
Wedding: 11/29/08
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I had a great experience with this bridal shop! They were so sweet, accommodating, and amazing to work with. They ordered my bridesmaids dresses and I ordered my dress from them. Their seamstress was so great too.
minerva
Wedding: 12/4/07
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
my dress was HOTT!!
ashbash
Wedding: 7/26/08
4.9 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.5/5.0
Flexibility:
5.0/5.0
I was a bridezilla when it came to my wedding gown. Nevertheless they patiently worked with me and customized my every request.
JKos
Wedding: 5/22/10
4.8 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.0/5.0
Flexibility:
5.0/5.0
Stumbled upon the store by accident but it's a good thing I did since I ended up buying my dress here. Had a good selection of elegant dresses. They carry some more expensive designers, so there are some expensive dresses in the store, but I was able to find something I loved within my budget. Staff was helpful, not pushy. Seamstress was fantastic, my dress fit like a glove. I'd reccomend this store to a friend looking for a classy dress.
xstreamv
Wedding: 8/7/04
4.8 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.0/5.0
Flexibility:
5.0/5.0
Gown was Dupioni Silk and amazing! Loved the sales people too! They really cared about my day and my stress.
bettyrc
Wedding: 6/11/10
4.6 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
4.0/5.0
Value for Cost:
4.0/5.0
Flexibility:
5.0/5.0
I ordered my hair piece and Dessy Bridesmaid dresses here. The dresses were beautiful and although they did not have a dress in the color I wanted, they did have excellent color swatches. I wanted to purchase a pair of matching flats and they called me to let me know as soon as they came in. Most of the girls had to significantly take in their dresses when they received them though. If your weight does not fluctuate at all, I would ask them to purchase a dress more true to your size. There was some miscommunication between the boutique, myself and my maid of honor. I had been told the wrong person's dress was in and my maid of honor (from out of town) went ahead and paid for the remaining portion of the dress before either of us were ever told that her dress had not arrived. This was also the first place I went to try on wedding dresses and the staff were both knowledgeable and helpful about finding the neckline and color of dress that would be most flattering to my body. Unfortunately, the dresses were out of my price range and I had to go someplace less expensive for my dress.
Freddie
Wedding: 10/1/09
4.6 out of 5.0
Quality of Service:
4.5/5.0
Responsiveness:
4.5/5.0
Professionalism:
4.5/5.0
Value for Cost:
5.0/5.0
Flexibility:
4.5/5.0
I was so happy that I had an experience with THE PERFECT BRIDE.The boutique was specious and carry all kinds of gorgeous pieces. And I loved atmosphere in it - very relaxing and stuff is very helpful.
Holly
Wedding: 6/14/08
4.6 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
3.0/5.0
Flexibility:
5.0/5.0
I stumbled upon this boutique while shoe shopping nearby, after a bad experience at a certain chain bridal store left a bad taste in my mouth. I had no appointment and Susanne fit me in easily. I was also planning a destination elopement wedding on about 2.5 months notice, and they never batted an eye (as the chain store had, and then LAUGHED at me). They politely explained that I might not be able to get any dress that I wanted, as most dresses take a few months to be ordered. My time constraints were not a problem at all. My only complaint was not being able to take pictures as my mother doesn't live near by and was out of town that day. I got to spend as much time as I needed trying on whatever dresses I wanted, and veils. I ended up with a beautiful (discontinued) Paloma Blanca dress that I received endless compliments on.
Lauren
Wedding: 10/21/06
4.5 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
3.5/5.0
Flexibility:
4.0/5.0
The Perfect Bride is a great little boutique and I loved the dress and veil that I got there. All of the staff was very nice and accommodating. The selection was great also - I probably went to 6 bridal gown stores before The Perfect Bride and didn't find anything I liked half as much!
Kelly
Wedding: 6/18/11
4.4 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
4.0/5.0
Professionalism:
4.0/5.0
Value for Cost:
4.0/5.0
Flexibility:
5.0/5.0
The fact that alterations are included is great! Miranda, their seamstress is wonderful. Renee was also very sweet and a great help. The only bad thing is that the owner is kind of a jerk and makes you feel like you are a nuisance being there, especially after you purchase the dress and are there for alterations. Her daughter is nice though.
Kristen
Wedding: 7/12/08
4.4 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
4.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.0/5.0
Flexibility:
4.0/5.0
I got my wedding press at The Perfect Bride. It turned out absolutely gorgeous! The only thing that really made me mad, is I did not agree with the size the employee measured me at and when I argued it she said if I went with the smaller size that they would not be responsible for alterations. I then went with the bigger size and when the dress came in it was huge! I could have slid it right off of me! I had to have a lot of alterations and I was nervous. And no, I did not lose a bunch of weight. I really did like the seamstress. She did a great job!
Tara
Wedding: 6/27/09
4.3 out of 5.0
Quality of Service:
4.5/5.0
Responsiveness:
5.0/5.0
Professionalism:
4.0/5.0
Value for Cost:
3.0/5.0
Flexibility:
5.0/5.0
The Perfect Bride tends to get mixed reviews, but I can assure you that Carly is fabulous to work with. She was the one who helped me the first day we came in, and made trying on the dresses fun and easy. And who can't appreciate compliments!?? :) Fittings went smoothly and alterations were done perfectly. My mom had bought her dress at another local bridal shop, but after problems with her alterations process, we asked TPB if there was any way they could help her with her's. They were so accommodating and made sure my mom's dress was ready to go and had a perfect fit. You can't expect bargain prices from TPB, but I never once doubted their ability to assure a beautiful, well-fitting dress on the big day.
Meghann
Wedding: 5/28/11
4.2 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
4.0/5.0
Professionalism:
3.0/5.0
Value for Cost:
4.0/5.0
Flexibility:
5.0/5.0
Bought an absolutely incredible dress here!!! It needed some altering to fit just right and their seamstress, Miranda, is phenomenal! She is a true professional. Alterations are included which is also key. However, the only complaint I have is that some of the saleswomen are very rude. After bringing them over $8000 of service from my dress and BM dresses, they still never remembered me despite going there over 10 times. Also, one of the women was rather rude insulting my bust size. However, if you don't care how you are treated and just want a phenomenal dress.... go here!
alanna
Wedding: 7/11/09
4.1 out of 5.0
Quality of Service:
4.5/5.0
Responsiveness:
4.5/5.0
Professionalism:
4.5/5.0
Value for Cost:
3.0/5.0
Flexibility:
4.0/5.0
Although it is a smaller shop, the have a larger selection. The perfect bride has a beautiful selection of dresses and the attendants are helpful.
clshann
Wedding: 5/16/09
4.1 out of 5.0
Quality of Service:
3.5/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
3.0/5.0
Flexibility:
4.0/5.0
I only gave myself 5 months to plan so I was in a rush to find a wedding dress. I went with my mom to 6 stores in one day. It was the last store that we went to and the dress I bought was the first dress I tried on there! Renee was so sweet.
mnewco1977
Wedding: 6/13/09
3.9 out of 5.0
Quality of Service:
4.0/5.0
Responsiveness:
4.0/5.0
Professionalism:
4.0/5.0
Value for Cost:
3.5/5.0
Flexibility:
4.0/5.0
Both my sister and I bought our wedding dresses here and were very pleased overall. My associate helped me find a dress that fit me to a T, and never tried to force the wrong dress on me. I felt very comfortable with her and trusted her assistance. The seamstress (alterations are included... a plus!) was wonderfully sweet and excellent at her job...my dress turned out stunning. Also purchased our flower girl dress here and it was absolutely adorable. Only negative is that I do agree that service is spotty...sometimes I stopped in to check in on the dress shipment or look for accessories and was treated like a queen, other times I could barely get anyone to speak with me. Bottom line: some associates are absolutely excellent, others need a course in customer service.
 
 
Find THE PERFECT BRIDE reviews from newlyweds in Cleveland that used THE PERFECT BRIDE for wedding Dress & Attire services.