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Thomas LImousine

Services:

Limos

Phone: 330-733-5372 
330 Kennedy Rd, Akron, OH 44305
 
Overall Rating
4.8 out of 5.0
Quality of Service:
4.7/5.0
Responsiveness:
4.8/5.0
Professionalism:
4.8/5.0
Value for Cost:
4.7/5.0
Flexibility:
4.9/5.0
 
19 Total Reviews
 
gina
Wedding: 10/8/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I chose to work with Thomas because they were recommended by the hotel where my guests were staying. I called several times to edit my reservation, and everyone was very nice and professional. I appreciate that they sent me detailed quotes via email to summarize our phone conversations. I had two 14 passenger shuttle buses to take my out-of-town guests from 2 different hotels to my wedding reception (and back again at the end of the night), as well as a sedan to transport my local guests to and from the parking lot across the street from my reception. I don't remember exactly how many hours each vehicle was in service, but the total bill was about $1500. The quotes were a little confusing because they had the charges itemized (service fee, fuel surcharge, etc), but the total hourly rate was exactly what they'd quoted me over the phone. It was also a little confusing because each vehicle was charged separately, but again there were no errors. It just takes a little more time to review all the paperwork. On the day of the wedding, there were no problems with any of the vehicles that were brought to my attention, and I've gotten no complaints from any of the guests. I did ride in one shuttle back to my hotel at the end of the night, and the driver was very nice and the bus was clean.
Jen
Wedding: 9/10/11
4.6 out of 5.0
Quality of Service:
4.5/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.0/5.0
Flexibility:
4.5/5.0
Thomas Limousine was a fabulous choice for our wedding! We used them both for a 33-passenger shuttle and for an 18-passenger Escalade to transport the bridal party and guests from various hotels. The drivers were very professional and right on time, and the vehicles were beautiful and clean. The one snafu was that the shuttle driver dropped groups off in the wrong area for the reception, but it may have been a miscommunication error between the wedding planner and Thomas. Overall, I was very pleased and would recommend Thomas to other brides.
Sean
Wedding: 9/3/11
3.1 out of 5.0
Quality of Service:
2.5/5.0
Responsiveness:
2.0/5.0
Professionalism:
2.0/5.0
Value for Cost:
4.0/5.0
Flexibility:
5.0/5.0
Booking the limo was a good experience, but the limo driver assigned creeped us out. We took pictures at a local park with a river. There were a number of teenagers swimming in the river and we noticed the driver snapping pictures of them with his cell phone. After we left the river we drove to a second picture location. On the ride over we could only get one aweful radio station on the radio. He said he would try and fix it at the last stop. As we got close to the second location, he got lost trying to find the site. We drove around the park lost for about 10 minutes before our photographer in another car took the lead. We left the limo to take further pictures, he said he would restock our drinks. When we got back to the car, nothing was restocked and the radio was still giving us one channel. We had to stop to restock. The driver did try to be attentive. He brought us water a few times and he was nice to us. At times I was just weirded out that he was standing over us while taking pictures. We did arrive back to the wedding late. At the end of the day, we got where we were going. But we were not thrilled with the service. Just wonder if he is a regular driver?
Courtney
Wedding: 8/19/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I needed a large bus that could shuttle our wedding guests from the hotel to the venue a few miles away. Thomas Limousine was the most reasonably priced company I found. They were easy to work with and they didn't try to add any "surprises" to the bill at the end. Everything was spelled out clearly in the contract. They arrived early and they had our guests on their way right on schedule. This was important because we were working on a very tight timeline. Driver was very professional and courteous. Excellent job!
Lisa
Wedding: 7/16/11
4.9 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.5/5.0
Flexibility:
5.0/5.0
Thomas Limousine was professional and responsive from the start. Our driver was cool, pleasant, timely, and so helpful that he even carried items to my mom's car while he waited for us. The limo was very clean, new, and spacious.
Misty
Wedding: 6/26/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Very accomodating! On time, clean and didn't mind when our photos ran a little longer than expected. I would highly recommend!
CHallman
Wedding: 4/2/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
We used Thomas Limousine for our transportation from the Church to our reception. From the moment that our driver picked up all of us girls to take us to the Church, the service was excellent and much more than I ever expected. Not only was our driver extremely professional and courteous, but, she was extremely helpful every step of the day including with pictures in the church, to helping me on and off the bus, to taking us wherever we requested. I recommend this company and the party bus to anybody!
delm109
Wedding: 10/9/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Thomas Limo was great! We would highly recommend them to any future bride!! The only comment I would have would be to include some more water in the limo - we didn't have quite enough!! Thanks again!!
Lauren
Wedding: 10/2/10
4.9 out of 5.0
Quality of Service:
4.5/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
We were very happy with our driver, he was very friendly and helpful. The limo was very nice, the only thing we weren't thrilled about was the lack of an audio-in line to play an ipod and that altho the limo supposedly accommodated 18, we had 15 people and two bridesmaids were stuck in the back, definitely couldn't fit 18. Everyone I spoke to in the office was very nice and the company is very dependable. I would recommend.
Lisa
Wedding: 9/18/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Even though there was a maintenance problem with our party bus, the company was quick and efficient is handling the issue so that it did not put a damper on our wedding day. That was greatly appreciated!
Jennifer
Wedding: 9/18/10
4.2 out of 5.0
Quality of Service:
4.5/5.0
Responsiveness:
4.5/5.0
Professionalism:
5.0/5.0
Value for Cost:
3.0/5.0
Flexibility:
4.0/5.0
The limo that we rented was supposed to fit approximately 10-14 people. But it was actually a lot smaller than we expected. We were not able to fit the entire bridal party in together so we made several trips. Yet it was beautiful and the staff was really great to work with.
Sarah
Wedding: 9/11/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
The drivers for Thomas Limosine were pleasant, friendly, and very accomodating. The staff in the offices were easy to work with and also very friendly. They were able to make some last minute additions to services and were still able to offer a very reasonable price. Not only were they the cheapest company around, but they offered great service. Not that I plan on getting married again, but if the need arrives for transportation related services, I will definitely use them again!
Dana
Wedding: 9/11/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
This limo company was amazing! Lori was our driver and she was absoluetly fantastic!! She helped with everything from pictures to running back to grab the champagne from my parents house! She was very professional and yet was fun to hang around! We loved her!!!!! Thank you again TL!
Mrs. Riz
Wedding: 8/7/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
We never considered anyone but Thomas after a few friends of ours used them and we were very pleased. We used their largest limo bus for our party of 18 and we were all very comfortable and not seated on top of one another, which was important for a hot day in August! They were on-time and kept us on-time to our destinations. We did request a specific driver and were told we would get her but on the day of our wedding, we had someone else. Not sure what happened but I'm sure it couldn't have been avoided. Our driver was not as friendly as the one we requested but we didn't have any problems.
holymatrimony
Wedding: 7/17/10
4.8 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.0/5.0
Flexibility:
5.0/5.0
Reputable and reliable company- you do pay a little more for these traits but it eased my nerves after hearing so many transportation horror stories. Very quick at responding back when getting price quotes, choosing vehicles, and setting up timelines. The company was also flexible about me adjusting my start and end times all the way up to the week before the wedding which helped relieve some stress. Overall I'd highly recommend.
saralyn and Brandon
Wedding: 6/5/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
We used Thomas for all our transportation needs. Our Escalade limo was great, and so was the driver. He was prompt, kept the coolers stocked with cold water and beer, and even made it into our driveway! Later in the evening we used Thomas' 33-passenger shuttle buses to take our guests back to the hotel. Everyone told us how wonderful they were! At the end of the night the drivers of my parents and my car to home helped load the cars and were great!!! I would hire these guys again in a second - wonderful!
Melissa and John
Wedding: 9/12/09
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
the driver was so nice.the limo was great! not bad for the price! he did everything we asked of him.
Chase1515
Wedding: 8/8/09
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
We were extremely happy with the transportation services that Thomas provided for our wedding (limos for the wedding party/parents and buses for our guests). Our driver was incredibly professional and friendly. It was lightly raining on the day of our wedding, and the driver was always waiting with an umbrella and helpful in escorting me in/out of the limo. He went above and beyond, and we really appreciated the extra level of service. The buses also were very prompt in picking up and dropping off our guests. Overall, we would recommend Thomas to any future weddings.
Jackie and Michael
Wedding: 7/18/09
4.3 out of 5.0
Quality of Service:
4.0/5.0
Responsiveness:
4.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.5/5.0
Flexibility:
4.0/5.0
We used this service for both our rehearsal dinner on Friday night (took guests from the Sheraton Suites Hotel in Cuyahoga Falls to the Akron Aeros ballpark-Menche's Brothers Restaurant) and for our pictures on Saturday afternoon prior to our wedding. We chose to see each other before the wedding to get great photo opportunities around the area and the driver was very prompt (actually arrived 15 minutes early at least) and was flexible about when we ended the photo session (we needed an additional half an hour). The company was great as it allowed you to book for as little as two hours while other area companies required you to book for a minimum of four hours. Overall we were very pleased with the professional manner the drivers exemplified and the value for the services we needed. I would recommend this company again as we had no problems whatsoever.
 
 
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